A website can look perfectly fine at first glance while still having problems that affect how visitors use it. Website testing looks beyond appearance to identify issues with navigation, usability, performance and functionality. PenTor Media takes a user-focused approach to testing, assessing websites from the perspective of the people who actually use them so potential problems can be identified before they affect customers or conversions.

A thorough website test can cover many different aspects of a site, from navigation and page layouts through to links, forms, buttons and other interactive features.

PenTor Media reviews these elements to identify anything that could prevent visitors from having a smooth experience, while also looking for technical issues that could affect the reliability and performance of the website.

WordPress websites can develop issues as content, plugins and functionality are added or changed over time. PenTor Media provides website testing for WordPress sites, helping to uncover broken links, bugs, usability problems and other issues that may not be immediately obvious when browsing the website yourself.

If you provide us with a account or access to an account, we can also give your WordPress admin a check for outdated plugins and themes, etc.

User-focused testing involves looking at a website from the perspective of a typical visitor rather than simply checking whether the pages load. PenTor Media evaluates areas such as navigation, page layout and the overall user experience to identify points where visitors could become confused, frustrated or unsure about what to do next.

Depending on your budget, we can also set up incentive based user focus groups to come in and perform tasks on the website and document how they found the experience. Talk to us if you wish to explore this in more detail.

Contact forms, buttons, menus and other interactive features are often critical to turning website visitors into enquiries, so they need to work reliably. As part of its testing service, PenTor Media checks these elements to make sure they function correctly and efficiently, helping to reduce the risk of missed enquiries or frustrating user experiences.

Broken links can make a website feel neglected and can prevent visitors from finding important information. A detailed website audit from PenTor Media can identify broken links and other usability issues, giving you a clearer picture of problems that need attention and helping ensure visitors can move through your website without unnecessary obstacles.

A website needs to provide a consistent experience across the different devices and browsers people use to access it. PenTor Media checks mobile responsiveness alongside site speed and wider technical performance, helping identify issues that could make a website difficult or frustrating to use on smartphones, tablets or different screen sizes.

Performance problems can affect both the user experience and the effectiveness of a website, particularly when pages are slow to load or do not behave properly across different devices. PenTor Media assesses site speed and technical performance as part of its testing process, helping businesses identify potential bottlenecks and areas where the website could be improved.

Testing is most useful when it results in clear actions rather than simply producing a list of problems. Following a review, PenTor Media can provide a report containing our findings and where appropriate prioritised and practical recommendations, helping you understand which improvements should be addressed first and how they could enhance usability, performance and conversions.

A website that works well for visitors provides a stronger foundation for future growth. By identifying usability issues, technical errors, performance problems and barriers to conversion, website testing can highlight improvements that make a site more reliable and effective. This can certainly help when it comes to the next iteration of your website once you have the budget to re-design part or all of the site.